At Falls Road Animal Hospital in Baltimore, our vets and staff are dedicated to our beloved patients and their proud owners, backed by years of experience and a true passion for animals.
The process may be more pleasant for both you and your pet if you know what to expect at your first appointment.
Please arrive about 10 minutes early so you have time to complete our New Patient Form. To save a bit of time, you may fill out the New Patient Form online in advance.
A member of our veterinary team will review your pet's history and discuss their issues with you. There will be time for you to ask any questions you may need addressed, and we'll dedicate time to answering them.
Once your pet has been assessed by one of our vets, we will provide you with a diagnosis and treatment options.
Your veterinarian will work with you to determine a treatment plan for your pet. Following your visit, we will create a detailed report of our diagnosis, the discussion we had with you, and your pet's treatment plan. We will keep this information on hand for whenever you need it.
When your pet needs unique medical care, we provide state-of-the-art medical care with compassion and exceptional service.
We proudly serve pet owners in Baltimore, providing award-winning and nationally recognized veterinary care. We work closely with all of our clients to create a course of treatment that is right for you.
These Frequently Asked Questions will help you understand more about our office policies, appointment booking and payment options.
Payment in full is required at the time services are provided or upon discharge of your pet. We accept payment via cash, check, Visa, MasterCard, American Express and Discover.
We are proud to offer CareCredit and Scratchpay as financing options. They offer an easy application process that will provide results in minutes.
Before treating your pet, we will provide a good-faith estimate of the cost of our services. However, circumstances may arise that we are not able to predict. These may impact your final bill.
We will always explain our written estimate to all clients before they leave our facility. A deposit will be required based on our estimate before any further treatment is administered.
Yes, please call ahead to book an appointment. This will ensure we have room in our schedule to see your pet.
Should your pet need emergency care, please call us right away. Our emergency care services operate 24 hours, 7 days a week.
Need to cancel or reschedule an appointment? Please notify us as soon as possible so that another client may use the space in our schedule.
We provide veterinary care to small domestic pets, from cats and dogs to exotic pets such as birds, reptiles, rodents and rabbits.
You can purchase any specialty food our medication your pet may need either via our online store or at our in-house pharmacy.
You are financially responsible for the initial examination fee and any treatment or diagnostics that you consent to for your pet's treatment. This payment will be due at the time service is provided.
For further hospitalization, surgery or diagnostics, a deposit is needed upfront, with payment due in full when your pet is discharged.
For all emergency examinations, a deposit payment will be required. Once veterinarians or our specialist have examined your pet, you will be provided with an estimate for treatment and a potential treatment plan can be discussed.
For further hospitalization, surgery or diagnostics, a deposit will be required upfront, with payment due in full when your pet is discharged.
We're happy to help you complete pet insurance forms for your pet's visit.
Click through the images below of some of the Baltimore pets we've treated at our facility.
